Data Recovery

Have you lost valuable and/or irreplaceable images, videos and/or data files from a malfunctioning drive or device? We can save them! 
Yes … it is entirely likely that we can recover your lost data. With that said – BEFORE ANYTHING ELSE – you need to avoid permanent data loss immediately – AND – Get Your Head On Straight Before Proceeding.

Your next step is super important in avoiding further data corruption and loss:

1. On a mechanical hard drive (like on a desktop PC, laptop computer or external hard drive), if it is making whirring, grinding, clicking, humming, tapping, clicking, scraping sounds, or other weird noises – SHUT YOUR SYSTEM DOWN IMMEDIATELY. This will minimize, if not prevent, further damage.

a. These sounds could be the drive heads that read and write data banging or scraping against the drive platters. Severe and/or complete loss of data could result if this goes on for long. A quiet mechanical hard drive = a good mechanical hard drive.

b. Do not use utility software if the drive is making any sort of strange sounds.

c. Do not turn the power back on when physical damage is obvious, or the drive is making seriously unusual sounds.

If you are a business or professional running a Primary Server, RAID, NAS or SAN configuration … the exact same advice applies.

2. On SSD solid state drives (like in some newer model desktops, laptops, Macs and certainly all tablets, smartphones, iPads, iPhones, digital cameras, iPods, MP3 players, DVR’s, Gaming Consoles and removable media [thumb drives]), if possible, back up any and all data that you can. Then, SHUT YOUR SYSTEM DOWN IMMEDIATELY. This will minimize, if not prevent, further damage.

TIP: On SSD solid state drives, they will not make a sound forewarning you of a problem. They’ll just stop working. For all the great benefits of solid state, this is one of the primary downsides.

OK … if you’ve followed the above instructions, you’ve put the brakes on a potential disaster getting any worse. Good Job!

Here are the next steps to get your head on straight before taking any action:

1. Take a big, slow breath. Don’t panic.

2. Take a little time to think through this situation:

a. With your computer, device or drive shut down … you can’t do much. That part is clear.

b. You probably want to get your system up and running as soon as possible. The question is how?

c. Perhaps more importantly, you want to save and retrieve those those important images, videos and data files for future usage. Again, the question is how?

3. Next, you have to ask yourself some additional questions:

a. Do I have enough technology skills and experience to tackle fixing this situation myself?

b. What’s my time frame and urgency level in getting my system back up and running? What is my monetary budget to do this?

c. What’s my time frame and urgency level in trying to rescue, save and retrieve my data snd files? What’s my financial budget to do this?

4. While you may not have specific, certain answers to these questions yet (and that’s OK if you don’t) … sorting through these topics and getting them organized in your mind is really important before taking any action.

So … What To Do Now?

If you feel like you have ample technical skill and experience to attempt your own data recovery .. we wish you the very best, and truly hope you get all your critical data back intact and ready to use as well as bringing your system operational as fast as possible!

If do-it-yourself data recovery and depth computer repair are not something you feel like tackling on your own (which will be the case for about 95% of the people that read this far), we are happy to assist you in getting your system up and running again as fast as possible – and – safe guarding, retrieving and restoring your data and files as completely, safely and intact as possible.


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